Shipping Policy

Last Updated: May 2026

Thank you for shopping with Zavelle. Please read our shipping policy carefully before placing your order.

1. Order Confirmation

All orders are confirmed before processing.

If the customer does not respond to confirmation messages or calls, the order may be cancelled.

2. Order Processing Time

• Orders are processed within 24 hours after confirmation.

• Orders placed on weekends or public holidays may be processed on the next working day.

3. Delivery Time

Estimated delivery time is 2–5 working days after dispatch.

Delivery time may vary depending on your city or unforeseen courier delays.

4. Shipping Charges

• Orders above Rs. 1498 qualify for Free Shipping

• Orders below Rs. 1498 will be charged a flat shipping fee of Rs. 250

Shipping charges are non-refundable.

5. Courier Partners

We use trusted courier services including:

• PostEx

Courier details may be shared with the customer after dispatch.

6. Tracking Information

Once your order is dispatched:

• A Tracking ID will be provided

• Tracking details will be shared via Email

7. Delivery Issues

Zavelle is not responsible for delays caused by courier companies, weather conditions, or other unforeseen circumstances.

Customers must ensure availability at the delivery address to receive the parcel. Repeated failed delivery attempts may result in restrictions on future orders.

8. Contact Us

For shipping-related questions:

📧 Email: team.zavelle@gmail.com